CHALLENGE
Our Guiding Principles:
Firstly, and critically, we recognise that this is your home.
Behind the language of projects, phases and works - this is your home, we understand and respect that. Your comfort, well-being and happiness are our priority. We’ll listen and where you have questions, concerns or queries, will always endeavour to respond as quickly as we can.
We want to and will engage with you individually.
There’s no ‘one size fits all’ approach. As each phase is launched, every affected resident will be contacted individually by a dedicated team to discuss their own particular situation.
We’ll always respect your legal rights.
There’s no question of us acting in any way other than is set out in the terms of your lease. We’ll always carry out our own responsibilities in a full and proper manner.
We’ll ensure we give appropriate, and the maximum possible notice, before the works are due to start.
We recognise people will need time to adjust and will begin the process of engagement with affected residents at the earliest possible opportunity.

PROFESSIONALLY MANAGED BY

OFFICE HOURS
- Mon - Fri
- -
- Saturday
- -
- Sunday
- Closed